Impressions of Service By cover art

Impressions of Service

By: Jason O. Raimondi
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  • Summary

  • Insights and conversations around how to make the most impactful service impressions within the hospitality industry. The topics will cover a wide range of learnings from both an internal and external points of view; the three main subjects will be executive training, leadership development, and operational excellence.
    2023
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Episodes
  • The Service Eyes of Guests

    The Service Eyes of Guests
    May 17 2024
    10 mins
  • It's Not About the Ratings

    It's Not About the Ratings
    May 17 2024
    10 mins
  • Creating an OnBoarding Experience

    Creating an OnBoarding Experience
    May 17 2024
    10 mins
Management Economics Social Sciences Travel Writing & Commentary
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